Customer Pickup & Return Policies

At time of pickup you will need the following:

Late charges, damages or non-returned equipment costs will be deducted from the security deposit.  You can make security deposits with a credit/debit card.  We will process the refund immediately upon timely return of equipment in clean, working order.  Please note, refunds for payments made with a card, may take 1-14 business days to show up in your account...


Although pickup is available for many items, delivery is required for ALL inflatables, Throne Chairs, Chiavari Chairs, some of our more delicate, hard to handle items or items that need assembly. 


We are open for pickups and returns during the following hours. (Please note, the following times are NOT necessarily the only times we will deliver/pickup items.  These times are for pickup/returns.



Wednesday - 11/23/22 - Open 8am - Noon

Thursday - Thanksgiving - Closed

Friday - 11/25/22 - 8am - Noon

Saturday - Christmas Eve - 8am - Noon

Sunday - Christmas Day - Closed

Monday - 12/26/22 - 8am - Noon

Saturday - 12/31/22 - 8am - Noon

Sunday - New Years Day - Closed

Monday - 1/2/22 - 8am - Noon

We are located at 639 E. 75th St., Chicago, IL 60619

(Right off Champlain, between King Drive and Cottage Grove, next door to Flammn' Restaurant).


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